These Terms & Conditions (“Terms”) govern the use of the VibeSpanish website and the educational services offered through VibeSpanish, including IGON (“Services”). VibeSpanish is the brand under which Clipabliss LLC provides the Services. IGON is the product name used for the Personal Spanish Teacher service.
By accessing our website, submitting information, contacting us through WhatsApp, purchasing the Services, or using the Services, you agree to these Terms and our Privacy Policy, Cookie Policy and Refund Policy.
1. General Information
These Terms govern the use of the VibeSpanish website and the educational services offered through VibeSpanish, including IGON (“Services”).
Clipabliss LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States
Email: info@clipabliss.com
VibeSpanish is the brand under which Clipabliss LLC provides the Services. IGON is the product name used for the Personal Spanish Teacher service. By accessing our website, submitting information, contacting us through WhatsApp, purchasing the Services, or using the Services, you agree to these Terms and our Privacy Policy, Cookie Policy and Refund Policy.
2. Eligibility
The Services are intended for individuals who are legally able to enter into a binding agreement. Customers under 18 may use the Services only with the consent and involvement of a parent or legal guardian. By purchasing or using the Services, you confirm that the information you provide is accurate and that, where applicable, required parental or guardian consent has been obtained.
3. The Services
VibeSpanish provides online Spanish-learning services through IGON. Depending on the applicable offer, Services may include a real Spanish-speaking teacher, WhatsApp communication, daily conversation topics, voice-note and video practice, personalised corrections and feedback, vocabulary, grammar, pronunciation and fluency guidance, personalised learning, ongoing conversation and follow-up, and additional educational materials or group classes where included.
The programme is delivered primarily through asynchronous communication unless a particular offer expressly states otherwise. Service availability, communication windows, response expectations and included features are those stated in the applicable offer or at checkout. This does not mean instant responses are guaranteed.
4. How the Programme Works
After purchase, the student completes onboarding and level assessment, which may include a short video or other Spanish sample. The student is assigned a teacher or other qualified Spanish-speaking educator. During the programme, the teacher may provide conversation topics and questions to answer through WhatsApp using voice notes or videos. Students may also suggest their own topics, ask questions or request particular situations. The teacher may provide corrections and explanations based on the student’s communication and areas for improvement.
5. Programme Duration and Purchase
The duration, included features and purchase price of IGON are those stated in the applicable offer or at checkout. VibeSpanish may change prices, programme structures or future offers; changes do not affect purchases already completed unless otherwise required by applicable law.
6. Renewal and Continuation
Unless the applicable offer expressly states otherwise, a purchase does not create an obligation for automatic renewal. Any subsequent paid service, subscription or continuation must be separately authorised or purchased by the customer. If an offer includes automatic renewal, the applicable renewal terms, billing frequency and cancellation method will be disclosed at checkout before purchase.
7. Payment
Payments are processed through third-party payment providers, including Stripe. We do not store complete payment-card details on our own systems. Customers are responsible for accurate payment information and any applicable bank, currency-conversion, tax or other charges imposed by their financial institution or applicable law.
8. Money-Back Guarantee / Refunds
Any money-back guarantee, trial period or refund right offered for a particular IGON offer will be stated at checkout and governed by the Refund Policy. If no specific guarantee is offered, refunds are handled according to the applicable Refund Policy and mandatory consumer-protection law. Where a refund is approved, it will generally be processed through the original payment method.
9. Student Responsibilities
Students are responsible for accurate onboarding information, completing any level assessment, maintaining a functioning WhatsApp account and suitable device, having reliable internet access, participating consistently, treating teachers respectfully, and using the Services for their intended educational purpose. Results vary by starting level, participation, consistency, practice and individual circumstances. No specific fluency, exam, professional or other outcome is guaranteed.
10. WhatsApp
The Services use WhatsApp as a communication channel. The student is responsible for access to a functioning WhatsApp account and compatible device. WhatsApp is a third-party service; VibeSpanish does not control its operation, availability, policies, security or interruptions. Use of WhatsApp is subject to WhatsApp’s own terms and policies.
11. Acceptable Use
You must use the website and Services lawfully. You must not use them for unlawful purposes, harass or abuse teachers or personnel, impersonate others, submit fraudulent information, seek unauthorised access, interfere with the Services, distribute malware, copy or commercially exploit Services without permission, reproduce proprietary materials, or use the Services to develop a competing commercial product. We may suspend or terminate access for material breaches.
12. Teacher Relationship and Service Availability
VibeSpanish aims to provide continuity by assigning a teacher or qualified Spanish-speaking educator to each student. Illness, holidays, emergencies, technical problems or other circumstances may affect teacher availability. Where reasonably necessary, VibeSpanish may temporarily assign another qualified teacher or modify delivery to maintain continuity, making reasonable efforts to minimise disruption.
13. Intellectual Property
Educational materials, conversation topics, videos, audio, written content, exercises, graphics, website content, branding, logos, trademarks, systems and methodologies provided by VibeSpanish are owned by or licensed to Clipabliss LLC and protected by applicable law. Purchase grants a limited, personal, non-transferable right to use materials for personal educational purposes. Materials may not be reproduced, redistributed, published, sold, licensed, shared or commercially exploited without written permission.
14. User Content
You retain ownership of voice notes, videos, written messages, questions and other content you voluntarily submit (“User Content”). You grant VibeSpanish a limited licence to use, store and process User Content as reasonably necessary to provide, maintain and improve the Services, subject to the Privacy Policy. We will not publicly use identifiable testimonials, photographs or videos for marketing without appropriate permission.
15. Website and Service Availability
We will make reasonable efforts to keep the website and Services available. Temporary interruptions may occur due to maintenance, technical problems, internet or telecommunications failures, WhatsApp or third-party interruptions, security incidents, emergencies or circumstances outside our reasonable control. Continuous, error-free availability is not guaranteed.
16. Termination
We may suspend or terminate access if you materially breach these Terms, engage in abusive behaviour, use the Services unlawfully, or create a significant risk to VibeSpanish, teachers, students or third parties. Where appropriate, we may provide notice and an opportunity to resolve the issue. Refunds following termination are handled under the Refund Policy and applicable law.
17. Disclaimer
The Services are educational. VibeSpanish does not guarantee a particular level of Spanish fluency or any specific academic, professional, personal or commercial outcome. Effectiveness depends on individual participation, consistency, starting level and practice.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Clipabliss LLC and VibeSpanish will not be liable for indirect, incidental, special, consequential or punitive damages arising from or related to use of the website or Services. Nothing excludes or limits liability that cannot legally be excluded or limited.
19. Third-Party Services
The Services may rely on third-party services including WhatsApp, Stripe, hosting and analytics providers. We are not responsible for their independent operation, availability, policies or practices. Third-party services may have their own terms and privacy policies.
20. Changes to These Terms
We may update these Terms from time to time. Updated versions may be published on the website with a new “Last Updated” date. Changes generally apply from their effective date and will not retroactively alter completed purchases except where required by law.
21. Force Majeure
We are not responsible for delays or failures caused by circumstances beyond reasonable control, including natural disasters, war, civil unrest, government actions, epidemics, telecommunications or internet failures, power failures, cyber incidents or third-party provider failures. We will make reasonable efforts to resume affected Services.
22. No Waiver
Failure to enforce any provision does not waive the right to enforce it in the future.
23. Severability
If a provision is invalid or unenforceable, it will be interpreted or modified to the minimum extent necessary to make it enforceable, and the remaining provisions remain effective.
24. Entire Agreement
These Terms, together with the Privacy Policy, Cookie Policy and Refund Policy, constitute the agreement between you and Clipabliss LLC regarding the Services, except where additional written terms expressly apply to a particular offer.
25. Governing Law
These Terms will be governed by and interpreted under the laws of the State of New Mexico, United States, without regard to conflict-of-law principles, except to the extent mandatory consumer-protection laws applicable to you provide otherwise.
26. Dispute Resolution
If you have a dispute or concern, contact us first at info@clipabliss.com so we can attempt informal resolution. Nothing in these Terms is intended to prevent a consumer from exercising mandatory rights or remedies available under applicable law.
27. Contact
Clipabliss LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States
Email: info@clipabliss.com
Definitions
- VibeSpanish
- The brand operated by Clipabliss LLC.
- IGON
- The product/service used by VibeSpanish to provide a Personal Spanish Teacher experience.
- Student / Customer / you / your
- The person purchasing or using the Services.
- Teacher
- The Spanish teacher or qualified Spanish-speaking educator assigned to provide educational support.
- Services
- The educational services provided by VibeSpanish.
- Website
- The VibeSpanish website and related landing pages.
- WhatsApp
- The third-party messaging service used to deliver part of the Services.
- Programme
- The applicable IGON service or offer purchased by the customer.